1. Describe The Flow
Tell us what you were trying to do
For example: saving from Chrome, opening a link in Safari, running a check, or switching privacy mode on.
LinkBox Support
Save first, organize later, keep your links local.
LinkBox is a local-first link organizer for iPhone with an iOS Share Extension. If saving from the browser does not work, privacy mode behaves unexpectedly, link checks look wrong, or your purchase state needs review, this is the official place to reach us.
- Support in English and 简体中文
- Typical reply time: 3 to 5 business days
- Local-first data handling
How Support Works
What helps us resolve issues faster
LinkBox is meant to feel calm, private, and lightweight. Support should feel the same way: direct, specific, and easy to act on.
2. Add Device Context
Include version details
Share your iPhone model, iOS version, and app version. If the issue is visual, screenshots are especially helpful.
3. We Reply By Email
Expect a human response
We usually reply within 3 to 5 business days. If we need more context, we will follow up by email.
Common Support Topics
Most questions fall into a few practical categories
Saving Links
Issues with the iOS share sheet, missing LinkBox in Share, duplicate saves, or import behavior from Chrome or Safari.
Privacy & Visibility
Questions about privacy mode, sensitive tags, hidden records, or what information appears on the Home, Tags, and Organize pages.
Checks & Pro
Link status checks, network restriction results, one-time Pro purchase state, restore flow, or browser-choice behavior.
中文说明
收链 / LinkBox 技术支持
收链是一款本地优先的链接收纳应用，支持通过 iOS 分享面板从 Chrome、Safari 等浏览器快速保存网址，并在 App 内继续整理、打标签、检测可访问状态与隐藏敏感内容。
如果你遇到“分享时看不到收链”“链接检测结果异常”“隐私模式展示不符合预期”或“高级版购买状态异常”等问题， 建议来信时附上设备型号、iOS 版本、App 版本和相关截图，我们会更快协助你定位问题。